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Why Product Managers should care about Resource & Knowledge Transition

Pallavi Agarwal
6 min readJun 27, 2021


“Successful knowledge transfer involves neither computers nor documents but rather interactions between people.” — Thomas H. Davenport

The other day, a colleague pointed out that apart from his regular tasks, he now had to oversee the transition of an important resource. This made me ponder if this really was their responsibility? Through this article we talk about the role of a Product manager in Knowledge sharing, resource transition and possible ways to manage it.

Statement: Product Manager is not responsible for Resource Transition

Reality: Product Managers are responsible for the success of a Product. Anything that impacts the product, falls under the belt for a Product Manager. And hence there’s a role every product manager should play with respect to resource transition and knowledge transfer.

Product Manager as a role has evolved recently and is a complex amalgamation of skill sets and responsibilities that bring harmony to an otherwise complex environment.

This role impacts a wide range of teams and has business impact both internally and externally. While externally, this may translate to client, commercial success, but internally it brings about a confidence to the teams Product Manager interfaces with…